ROCHESTER, NY – Westminster Consulting, the Rochester, NY based investment advisory and consulting firm recently concluded a survey of its clients and has received a +90 Net Promoter Score® (NPS®).
Westminster asked clients one simple question. “How likely are you to recommend Westminster Consulting to others?”
According to NPS® Benchmarks (www.npsbenchmarks.com), with 949 financial services firms reporting, Westminster-Consulting ranked in the top 1% of those firms.
NPS® is a rating ranging from -100 to +100. It is calculated by subtracting the percentage of detractors from the percentage of promoters. Promoters are those that responded with a score of 9 or 10. Detractors are those that responded with a score from 0 to 6. Responses of 7 or 8 are considered passives, and are not taken into account in this score.
“We were astonished by the response of our clients and the positive recognition they paid our team for the work we do. We scored significantly higher than many of the household names in our industry,” commented Thomas Zamiara, Partner, Westminster Consulting.
To learn more about Westminster Consulting, LLC visit our website westminster-consulting.com.
ABOUT WESTMINSTER CONSULTING
Founded in 2003, Westminster Consulting LLC is a leading consulting firm that provides fiduciary advice, counsel, and investment analysis to Boards of Directors, trustees, investment committees, and other investment fiduciaries. The firm is committed to promoting a culture of fiduciary responsibility by providing clients with the information, tools and confidence to better navigate and manage the regulatory landscape. Westminster’s services include governance document development, fiduciary review, fee and expense audit, vendor benchmarking, vendor search, fiduciary education and training, plan design, government audit assistance, retirement readiness outcome review, and Outsourced CIO search. For more information on Westminster Consulting you can visit our website at westminster-consulting.com.